Gallery Furniture

Shipping Policy

Delivery Coverage

We deliver to all major towns in Kenya. Deliveries within Nairobi and surrounding areas are handled by our in-house team. For deliveries outside Nairobi, we work with trusted third-party transport providers.

Delivery Timeframe

  • Within Nairobi: 1–2 working days after payment confirmation.

  • Outside Nairobi: 1–2 working days, depending on location and courier schedules.
    Delivery timelines may vary due to factors beyond our control such as traffic, weather, or public holidays.

Delivery Charges

  • Orders above KES 100,000 (within Nairobi): Free delivery.

  • Orders below KES 50,000 (within Nairobi): Flat rate of KES 2,000.

  • Outside Nairobi: Rates are calculated based on distance, size, and courier fees.
    Delivery fees (if applicable) are displayed during checkout before order confirmation.

Delivery Conditions

  • It is the customer’s responsibility to ensure the delivery location is accessible for large furniture items.

  • Our delivery team will only deliver to the main entrance of your building unless prior arrangements are made. Any special access (stairs, narrow entrances, etc.) should be communicated during purchase.

  • If you are unavailable during delivery, please ensure a representative is present to receive and sign for the items.

Support

  • Call Us : 0720077577
  • Email us : sales@furnituregallery.co.ke
  • Visit Showroom : Ruiru, Kihunguro Next to Mark Hotel
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